Water & Sewer Services

Effective with usage beginning July 1, 2018, the water and sewer utility rate structure has changed.
The DNR regulates our water usage and they have demanded that public water suppliers institute water conservation methods. One of the approved conservation methods is to have a tiered rate structure. The more water you use, the more you may pay per gallon. Our previous method of charging a minimum 9,000 gallons per quarter, did not promote conservation. It also was not fair to the utility customer who used under 9,000 gallons per quarter. The new rate structure meets the demands of the DNR and is a much fairer means to calculate charges for those who conserve water. The new rate structure is as follows:


WATER

Water Service Fee/Quarter: $42.00 +
Tier 1 (0 - 9,000 gals) $ 1.96 / 1,000 gals
Tier 2 (9,001 - 36,000 gals) $ 6.62 / 1,000 gals
Tier 3 (Over 36,000 gals) $ 6.79 / 1,000 gals

sewer


Sewer Service Fee/Quarter: $48.00 +
Tier 1 (0 - 9,000 gals)  $ 1.91 / 1,000 gals
Tier 2 (Over 9,000 gals) $ 7.55 / 1,000 gals

+ $ 1.59 MN Service Connection Fee
+ $ 6.00 Stormwater Utility Fee

With this new utility rate structure, customers who use less than 9,000 gallons per quarter will see a reduction in their quarterly bill. Those utility customers who use more than 9,000 gallons will see a slight increase to their quarterly utility bill, especially those in the top water tier.
Single-family homes or rented single-family homes will continue to be eligible for the sewer winter consumption averaging - where each quarter’s sewer usage shall be based on and equal to the lesser of the current year’s first quarter water usage, or the current quarter’s water usage.

Water & Sewer Billing Cycles

Quarter Billing Date Due Date
January - March April 22 May 15
April - June July 22 August 15
July - September October 22 November 15
October - December January 22 February 15

Bill Due Dates


Utility Bills are mailed out quarterly on, or about, the 22nd day of of the month. Payments are due by 4:30 p.m. on the 15th of the following month (see table). If the 15th falls on a weekend, then the payment will be due by 4:30 p.m. the following Monday.

LATE FEE POLICY

 
After that date, a 15% penalty will be applied to unpaid accounts and a Delinquent/Shut-off Notice will be mailed. If payment is not received within the following 20 days, water service will be shut off and a $60.00 reconnection fee will be assessed. The account balance must be paid in full, including the reconnection fee, before the water service will be turned back on.

RE-CONNECTION FEES

 
If your services are disconnected for nonpayment, the fee for reconnection is $60.00. Reconnections after 3:30 p.m. will also include a minimum call out fee. There will be no reconnections done after 4:30 p.m. or on weekends.

As per the Minnesota Uniform Building Code, any household without water services will be required to vacate the premises.

PAYMENT DROP BOX

 
Waite Park water/sewer customers can pay their water/sewer bills by simply dropping the payment off in the payment drop box located in the front of City Hall. Payments are collected daily from this box at approximately 7:30 AM and 4:00 PM.